Cruises & Voyages - Privacy Policy
This privacy policy sets out how Cruises & Voyages Ltd uses and protects any information that you give us when you use this website. We are absolutely committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
This privacy statement sets out how we comply with European Union data protection requirements. This applies to the entire website. Any changes to these policies will be notified to you on the website homepage and will be included in the updated privacy statement.
Cruises & Voyages Ltd may change this policy from time to time by updating this page so you should check periodically to ensure that you are happy with any changes.
For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.
What we collect
We may collect the following information as submitted to our website by you: a contact name (you should ensure that you have the consent of any individual whose details you have submitted), your phone and fax numbers, your email address, your full postal mailing address, your preferred user name, additional information and your preferred password.
We may also ask you to provide us with information regarding your personal and/or professional interests, demographics, experiences with our products, and contact preferences in order to provide you with further correspondence about our products and services.
Some pages use cookies, a data analysis technique. In order to learn more, please see the section on 'How we use Cookies' below.
Some pages use cookies, a data analysis technique. In order to learn more, please see the section on ‘How we use Cookies' below.
In operating our website we may collect and process the following data about you:
i. details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
ii. information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
iii. information provided to us when you communicate with us for any reason.
What we do with the Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
much of the information is for internal record keeping. We may also use the information to improve our products and services to you. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address and other contact details which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Who we share the information with and your choices
When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement. We may sell, distribute or lease your personal information to third parties, unless you tell us that you do not wish this to happen. This may include direct marketing agents.
This process may include sending personal information outside of the European Economic Area and, if necessary, across international borders. The data protection laws in these countries may not be as extensive as in the European Economic Area. However, we have taken appropriate steps to ensure the same level of protection for the processing carried out in these countries as within the European Economic Area. If you have not previously objected to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us in writing.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a piece of text which asks permission to be placed on your computer's hard drive. Once you agree, your browser adds that text in a small file.
A cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
For example, when you visit an electronic store, a cookie makes it easier to shop, by allowing you to place things into a shopping basket; the basket itself is not the cookie, the cookie is placed on your hard drive and keeps track of your basket versus others in use at the same time.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Denial of a traffic log cookie should not prevent you from using one of these sites.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. So you can choose to accept or decline cookies.
What if you think we have incorrect information, or you would like a copy of the information we hold about you?
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please contact us in writing at
Cruises & Voyages Ltd, P O Box 78, Cheadle, SK8 1FH, UNITED KINGDOM.
Also, if you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible to the above address. We will correct any information which was found to be incorrect promptly.
You may choose to restrict the collection or use of your personal information. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
Other Websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Monitoring
To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record your telephone calls and customer transactions, and activities on our website. All recordings are, and shall remain, our sole property.
